Your data stays on your phone.

What the app stores

When you use Levelwell, the app saves the information you enter in your device's browser storage, on your device only:

• Profile details you choose to give: name, age, sex, height, weight, activity level and goals.
• Your logs: meals and nutrition, water intake, fasting sessions, workouts, trained muscle groups, steps, sleep (bedtimes, wake-up times, how you felt and any notes you tag), resting heart rate and weigh-ins.
• App settings, such as units and calorie goals.
• If you use the Clean tab: what you are tracking, your clean dates, slips, cravings, check-ins and reasons.
• Your levels, XP, badges and streaks, which the app works out from your logs, plus the nickname you pick, your avatar and the gear it has earned, Trial results, and the friend codes you add.

This data is not sent to us or to anyone else. We have no server that receives it.

Backups

Because your data is kept only on your device, Levelwell lets you create a backup file in Profile & settings → Backup & restore (tap your avatar at the top right of the app). A backup is made only when you ask for one. It contains everything the app has stored, including data read from Health Connect and your Clean tab history, and it is saved only where you choose, such as your device's Downloads folder or your own Google Drive. We never receive a copy. If you save a backup to a cloud service, that service's own terms and privacy policy apply to the file. You can restore a backup on the same or a new device from the same screen.

If you turn on Automatic backup in the Android app, Levelwell also saves a copy of your data twice a day, at 9:00 AM and 9:00 PM, to the Download/Levelwell folder on your device, replacing the previous automatic backup. The file stays on your device if you uninstall the app, so you can restore it later. Like other files in your Downloads folder, it can be seen by file manager apps and by apps you have allowed to access your files. Turning the option off stops new automatic backups; delete the file from that folder if you no longer want it.

Health Connect (Android app)

If you choose to connect Android Health Connect, Levelwell asks for permission to read seven types of data that your phone, watch, ring, smart scale or fitness tracker has saved there:

• Steps
• Weight
• Body fat
• Active calories burned
• Heart rate
• Resting heart rate
• Sleep (when you slept and, if your device records them, sleep stages)

Levelwell uses this data only to show your steps, activity, sleep, heart rate, weight and their trends and history in the app, to work out your daily readiness and sleep scores, and, if you leave the setting on, to update the weight in your profile. It never writes to Health Connect, never sends this data off your device, never shares or sells it, and never uses it for advertising. Copies the app keeps are stored on your device with the rest of your Levelwell data.

You can stop access at any time in Health Connect (Profile & settings → Devices & Health Connect → Manage access, or your phone's Health Connect settings). Levelwell's use of information received from Health Connect follows Google Play's Android health permissions requirements.

Health Connect data is kept only as long as you keep Levelwell data on your device; it is erased when you use Delete All My Data or uninstall the app. It is protected by Android's app storage, which other apps cannot read, and because Levelwell has no servers, it is never stored anywhere else, except in a backup file that you choose to create and save yourself.

Camera and photos

If you use the barcode scanner, Levelwell uses your camera to read the barcode on your device. Camera images are not saved or uploaded. You can deny camera access and still use the rest of the app.

Levels and friends leaderboard

The friends leaderboard works without accounts or a server. When you tap Share my code, Levelwell creates a code containing only your nickname, avatar (drawn as a woman or a man to match your profile, the skin tone, eye colour, hair and beard you picked for it, a rough body shape and age group, and the gear it wears; never your weight, body fat or age), level, total and weekly XP, streak, badge count, a random player ID, the day you started using Levelwell and, if a friend invited you, that friend's player ID, and hands it to the sharing app you choose. Nothing is sent unless you share it yourself, and anyone you send it to can see those details. Codes your friends send you are stored on your device only. Please don't use your real name as your nickname.

Inviting friends. An invite you send is a Google Play link and a code that contain your random player ID, and nothing else about you. When a friend installs Levelwell from that link, Google Play tells the app on their phone which link it came from (Google's install referrer), so the app can fill in your invite code; your friend can also type it. The app on their phone keeps your player ID so it can be shown in the code they send back to you, which is how your app knows to award the invite XP. Nothing about invites is sent to us.

Clean tab

The Clean tab can hold sensitive information about substance use or sexual behavior. It is stored only on your device, is never included in leaderboard codes, and is never sent anywhere. You can lock the tab with a PIN, and discreet mode keeps notifications, widgets and the Home screen from naming what you track. A PIN keeps casual eyes out but is not encryption, so also protect your phone with a screen lock.

Notifications and widgets

Reminders are scheduled by the app on your device. There is no push server, and nothing is sent to us to deliver them. Home-screen widgets show stats from the app's own storage on your device, and the widgets' + water button adds a cup on your device. You can turn reminders off in Profile & settings → Notifications or in your phone's settings, and remove widgets at any time.

Free week and purchase

Levelwell is free to use for 7 days; after that, one in-app purchase unlocks it. The purchase is made and paid for through Google Play, under Google's own terms and privacy policy. Levelwell never sees your payment details or your Google account. To know whether you've bought it, the app asks Google Play on your device and keeps the answer, the purchase date and when your free week started, on your device only. It also reads when Google Play first installed the app, so the free week can't be restarted by clearing the app's data. None of this is sent to us.

Food lookups

Searching the built-in food list (from the US Department of Agriculture) happens on your device. When you scan a barcode, Levelwell sends only the barcode number to Open Food Facts, a free public food database, to look up the product's nutrition. When you tap "Search packaged & branded foods", Levelwell sends only the words you typed in the food search box to Open Food Facts. No personal information is sent with either. Open Food Facts' own privacy policy applies to those requests.

Exercise demos

The 3D exercise demos are not stored in the app. The first time you open an exercise's demo, or start a workout that includes it, Levelwell downloads that exercise's demo files from our website (gsdrconsulting.com) and keeps them on your device so they play offline afterwards. About once a day the app also fetches the list of available demos. The app always downloads every version of an exercise's demo (with a man and with a woman, moving and still), so these requests reveal nothing about you, your profile or your phone's settings, and nothing you enter in the app is sent. Like any website, our web host keeps standard technical logs of these requests, such as IP address, time and the file requested, to run and secure the service. We don't use them to identify you, link them to anything else or share them.

Hosting

Levelwell is delivered from a web host. Like any website, the host may keep standard technical logs, such as IP address, device type and time of request, to run and secure the service. These logs are not linked to anything you enter in the app.

Health information

Levelwell gives general fitness and nutrition estimates. It is not a medical device and does not give medical advice, diagnosis or treatment. Talk to a doctor before starting a fasting, diet or exercise plan.

Children

Levelwell is intended for adults 18 and over and is not directed at children.

Deleting your data

Your data lives only on your device, so you are in control of it:

• In the app, go to Profile & settings → Delete All My Data to erase everything immediately.
• Uninstalling the app or clearing its storage in your device settings also removes it.
• Backup files you created are not removed when you uninstall the app. Delete them from wherever you saved them.

Because we never receive your data, there is nothing for us to delete on our side.

Changes

If this policy changes, we will update this page and the effective date above.

Contact

Questions about privacy: info@projectlevelwell.com

Levelwell website: projectlevelwell.com